Kampalo
العربية

Data deletion & disconnection instructions

Last updated: October 16, 2026

Read this before disconnecting or deleting

In the KAMPALO web application, certain actions permanently remove data we store for your workspace. There is no way to recover that data from KAMPALO after the action completes. This page describes those actions in plain language. It applies when you use the hosted KAMPALO web application (for example your production app domain).

1. Disconnecting an integration (Integrations page)

On the Integrations page, each connected platform (for example Google Ads or Meta Ads) can be disconnected using the Disconnect action on that integration card.

Where to find it in the app

app.kampalo.com
Kampalo Connect page where you manage and disconnect Google and Meta integrations
Open Integrations in the sidebar, then use Disconnect on the integration you want to remove. Screens follow your site theme (light or dark).

When you confirm disconnection, KAMPALO will permanently delete the data associated with that integration for your account, including but not limited to:

  • Synced campaign and account data tied to that connection
  • Stored metrics, reports, and analytics derived from that platform inside KAMPALO
  • Tokens and credentials that allowed KAMPALO to access that platform on your behalf

There is no data recovery. We do not retain a separate "backup" copy of that integration's KAMPALO-stored data for you to restore after disconnect. Your ad accounts on Google, Meta, or other providers are not deleted by this action—only the copy and linkage inside KAMPALO is removed. The integration slot stays used after disconnect; reconnect the same account, or contact support if this was a mistake.

2. Deleting your account (Settings — Preferences)

In the app sidebar, open Settings from the account popover, then choose the Preferences tab. Workspace admins see a Danger Zone. Team members do not.

Individual admins use Delete account to remove themselves and the whole tenant. Enterprise admins use Delete workspace to remove the agency home and every brand. You must type DELETE and re-enter your password. After confirmation:

Where to find it in the app

app.kampalo.com
Kampalo Settings Preferences showing Danger Zone and Delete account
Open Settings from the account popover, choose Preferences, then review the Danger Zone before Delete account or Delete workspace.
  • All integrations and connections are removed
  • All synced advertising data stored in KAMPALO is deleted
  • Dashboards, historical analytics, saved views, and other product data tied to your account are deleted forever
  • Your user profile and access to the application are terminated as part of that process

This cannot be undone. You will not be able to recover connections, integrations, or the data that was stored in KAMPALO after account deletion. We keep a hashed email for up to 30 days so the same address cannot immediately create a new workspace.

3. What may still be retained

A small subset of information may be retained where required by law (for example billing or tax records, or security logs), only for as long as legally necessary. That retention is described in general terms in our Privacy Policy.

4. Questions

If you are unsure whether to disconnect an integration or delete your account, contact us before you proceed:

Tekreign (parent company of KAMPALO)

Email: connect@kampalo.com

Address: Kickstart I-10/3 Korang Road, Islamabad, Pakistan

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